• AI Business Summary
  • Posts
  • ⚙️ Cloudflare Crash Exposes the Internet’s Hidden Single Point of Failure

⚙️ Cloudflare Crash Exposes the Internet’s Hidden Single Point of Failure

This week's report backed by stats!

Welcome back to the AI Business Summary newsletter!

The Big Lead: A massive Cloudflare outage knocked X, ChatGPT, and major sites offline for hours after a routine config file crashed servers.

Here’s everything else you need to know this week in AI...

In Today’s Issue:

⚙️ Cloudflare Outage Knocks Out the Backbone of the Internet

💾 Dell + Nvidia Partner to Supercharge Enterprise AI

☁️ TCS to Modernize NHS Supply Chain with AI and Cloud

🤖 Amazon Bedrock + Claude Power Agentic AI in Production

🧩 Microsoft Unveils Agent 365 for Enterprise Oversight

💼 Salesforce Buys Doti AI for $100 Million

🧠 Google Launches Gemini 3

⚖️ Meta Wins FTC Antitrust Case

🚘 Waymo Expands Driverless Rides to Texas and Florida

Infrastructure & Compute

⚙️ Cloudflare Outage Knocks Out the Backbone of the Internet

  • Triggered by a configuration file that grew beyond the expected size.

  • No evidence of attack or malicious activity.

  • Brought down X, ChatGPT, Uber, Spotify, and Politico for hours.

  • Restored after roughly three hours; systems are stable.

💾 Dell + Nvidia Partner to Supercharge Enterprise AI

  • Expands Dell AI Factory with Nvidia’s Blackwell GPUs.

  • $10 billion in AI solutions delivered in the first half of FY26.

  • New PowerEdge servers accelerate generative and agentic workloads.

  • Automation platform shrinks time from pilot to production.

☁️ TCS to Modernize NHS Supply Chain with AI and Cloud

  • Five‑year deal replaces legacy ERP systems with AI solutions.

  • Targets £1 billion in savings by 2030.

  • Supports 17,000 NHS sites and 1,000 suppliers nationwide.

  • Focused on scalability, sustainability, and service speed.

Agentic Systems & Enterprise Tools

🤖 Amazon Bedrock + Claude Power Agentic AI in Production

  • Cox Automotive runs 17 live enterprise deployments.

  • Druva achieves 63% autonomous resolution and 58% faster responses.

  • AgentCore provides a secure 8‑hour autonomous runtime.

  • McKinsey projects $450–$650 billion in new annual revenue by 2030.

🧩 Microsoft Unveils Agent 365 for Enterprise Oversight

  • Tracks and manages all AI agents across corporate systems.

  • Works with agents from Adobe, ServiceNow, Workday, and Azure.

  • Enables IT to approve, monitor, and block agents in real time.

  • Debuted at Microsoft Ignite in San Francisco.

💼 Salesforce Buys Doti AI for $100 Million

  • One‑year‑old startup builds “Organizational Brain” for enterprises.

  • Adds secure agentic knowledge search to Slack.

  • Strengthens Salesforce’s AI R&D hub in Israel.

  • Founded by ex‑Wix engineers, raised $7 million before sale.

Frontier Models & Platforms

🧠 Google Launches Gemini 3

  • Outperforms Gemini 2.5 on every reasoning and coding benchmark.

  • Deep Think mode scores 93.8% on the GPQA Diamond benchmark.

  • Deploys in Search, Gemini app, Vertex AI, and AI Studio.

  • Powers Google’s new Antigravity developer platform.

Markets, Regulation & Industry Moves

⚖️ Meta Wins FTC Antitrust Case

  • The court found that Meta lacks current monopoly power in social networking.

  • The judge cited TikTok and YouTube as the main competitors.

  • Dismisses FTC’s five‑year push to break up Meta.

  • Allows Instagram and WhatsApp to remain under Meta.

🚘 Waymo Expands Driverless Rides to Texas and Florida

  • Launching Dallas, Houston, San Antonio, Miami, and Orlando in 2026.

  • Fully autonomous operations start with internal users first.

  • Doubles the fleet of cities without safety drivers.

  • Over 10 million paid rides since 2020.

🌱 Bonus Thought

The Columbia Business School study reveals something most AI hype misses: breakthrough gains happen in routine workflows that touch millions of users. A 16% sales bump from chatbots. A 3% lift from better search queries. A 2% increase from richer product descriptions. The gains are incremental and repeatable; they add up to measurable revenue and better matching.

This pattern repeats across industries. Cloudflare's outage had nothing to do with AI; it stemmed from basic configuration management. Meanwhile, Dell ships $10 billion in AI infrastructure while TCS promises £1 billion in NHS savings through modernized systems. The real money flows to operators who solve mundane problems at scale, not those chasing sci-fi breakthroughs.

The most telling finding: AI didn't replace workers or slash costs. It made experiences smoother and outcomes more equitable. Smaller sellers caught up to larger ones. Inexperienced buyers saw conversion rates jump 26% compared to 20% for veterans. Speed versus spectacle. Infrastructure versus innovation. Productivity versus disruption.

Treat AI like dependable infrastructure, not a novelty.

📝 Business Prompt to Try

"Audit where agentic AI is already impacting your workflows — from support and analytics to automation. Classify each process under one of three outcomes: efficiency gain (faster/cheaper), capability lift (smarter decisions), or creative leverage (new output forms). Quantify time/cost saved and employee hours shifted per category. Then, use AI to simulate your ‘next version org chart’: how roles, spans, and reporting lines evolve if AI reliability improves by another 25%. Include at least one model-based forecast for productivity per FTE and emerging skills required in each segment."

Why It Works

  • Strategic visibility: Turns scattered automation wins into a clear map of where AI is delivering real leverage.

  • Foresight over reaction: Forces leadership to model second-order effects before talent gaps appear.

  • ROI intelligence: Quantifies organizational value creation beyond headcount savings.

  • Skill evolution: Builds a forward-looking view of reskilling priorities as agentic AI maturity scales.

💡 Quote of the Week

“The companies winning with AI aren’t the ones building models, they’re the ones redesigning workflows.”

Fei Fei Lee